🏡 House Rules & Important Information

Welcome! We’re delighted to host you. Please take a few minutes to read these house rules and important instructions. They are here to help keep you safe, comfortable, and ensure a pleasant stay for everyone.

🕑 Check-In & Check-Ou

* Check-in: From 2:00 PM
* Check-out: By 10:30 AM
* Early check-in or late check-out must be requested and approved in advance
* Apartment access automatically expires at the scheduled check-out time.

🔐 Apartment Automated Door Lock

This apartment uses an automated door lock for your convenience and security.
* Your apartment door access is separate from the estate access codes.
* Keep your apartment access details private and do not share them with unauthorized persons.
* Always ensure the door is fully closed and locked when entering or leaving.
* Do not force, dismantle, reset, or tamper with the lock.
* If the lock does not respond or you have difficulty accessing the apartment, contact us immediately. Do not attempt to repair it yourself.
Important: The apartment door lock and the estate access system are two separate systems. Estate access codes cannot be used to operate the apartment door lock.

🏘️ Estate Access – The Blyde

* A maximum of 4 access codes will be provided for your stay.
* These codes are specifically for entering and exiting The Blyde estate and are not for the apartment door.
* Please use the codes responsibly and do not share them with unauthorized persons.
* If you have difficulty using an estate access code, please contact us.
🏊 Estate Facilities
* Lagoon access: Available for an additional fee. Please contact us in advance to arrange access.
* Restaurant & recreation areas: Access is free, subject to estate rules and operating hours.
* Please follow all rules and instructions when using shared facilities.

⚡ Utilities
Geyser / Hot Water

* Switch on the geyser 30–60 minutes before you need hot water.
* The switch box is located behind the main entrance door.
* Switch the geyser off after use to help conserve electricity.
* Do not tamper with electrical wiring or equipment.
* Report any electrical fault to us immediately.

🔥 Gas Braai / BBQ

A gas braai is available on the patio for your use.
Before Lighting
* Position the braai safely away from curtains, furniture, plants, and other flammable materials.
* Ensure all burner knobs are OFF before opening the gas supply.
* Check that the gas connection and hose appear secure.
* If you smell gas, do not light the braai. Turn off the gas supply and contact us immediately.
Using the Braai
* Open the gas supply at the cylinder.
* Open the braai lid before lighting.
* Turn the required burner knob to the ignition position.
* Use the built-in igniter to light the burner, if fitted.
* Confirm that the burner has ignited before closing the lid.
* Adjust the flame to the desired temperature.
* Never leave the braai unattended while it is lit.
After Use
* Turn all burner knobs OFF.
* Turn off the gas supply at the cylinder.
* Allow the braai to cool completely before cleaning or covering it.
* Clean the cooking surface after use and dispose of food waste appropriately.
* Never move the braai while hot or while the gas is connected.
* Never use the gas braai indoors or in an enclosed area.
* Keep children away from the braai while it is in use.
* Report any gas leak, damaged hose, faulty ignition, or other problem immediately.

👥 Guests & Occupancy

* Only registered guests may stay at the property.
* Maximum occupancy is 4 adults.
* Unregistered visitors and overnight guests require prior approval.
* Please inform us in advance of any changes to the number of guests.
🔇 Noise & Quiet Hours
The Blyde estate has a strict zero-tolerance policy regarding excessive noise.
* Quiet hours: 9:00 PM – 8:00 AM
* No parties, events, or unauthorized gatherings.
* Loud music, shouting, or other activities that disturb neighbours are not permitted.
* Please respect other residents and keep noise at a reasonable level at all times.
* A R800 noise fine may be charged if a noise complaint is reported and confirmed in accordance with estate rules.

🚭 Smoking

* Smoking is strictly prohibited inside the apartment.
* Smoking is permitted only in designated outdoor areas.
* Dispose of cigarette butts safely and never throw them onto the ground or into garden areas.
* A R500 smoking fine will apply if smoking inside the apartment is detected.

🐾 Pets

* Pets are not permitted unless prior approval has been obtained before booking.
🔒 Safety & Security
When leaving the apartment:
* Lock all doors and windows.
* Check that the automated entrance door has locked properly.
* Switch off the geyser, lights, air conditioning/heating, and appliances that are not required.
* Do not leave cooking appliances unattended.
* Do not tamper with security equipment, alarms, cameras, or access systems.

🧹 Cleanliness & Care

Please keep the apartment reasonably clean and tidy and treat all property and contents with care.
* Wash used dishes or place them in the dishwasher before check-out.
* Dispose of rubbish in the designated bins.
* Do not leave food or rubbish exposed.
* Clean spills promptly using the cleaning materials provided.
* Do not move or remove furniture or household items without permission.
* Do not remove any apartment property.
* Report spills, stains, breakages, damage, or missing items as soon as possible.

🛁 Towels & Linen

Towels and linen are provided for personal use only. Please take reasonable care of all towels and linen.
Do not use bath towels, hand towels, face cloths, bedding, or other linen for:
* Cleaning floors or surfaces.
* Wiping spills, food, or other messes.
* Cleaning shoes.
* Removing makeup.
* Cleaning outdoor areas or furniture.
* Use at swimming pools or the lagoon.
* Any other cleaning purpose.
A mop is provided for floors, and cleaning cloths/napkins are provided for spills and surfaces.
Permanently stained, damaged, or unusable towels or linen resulting from misuse may be subject to a replacement charge.

🚗 Parking

* Two parking spaces are allocated to the apartment: Bay 266, located opposite Block 27.
* Please park only in your allocated spaces.
* Do not use another resident’s parking bay or block driveways/access routes.
* Visitor parking is unmarked and uncovered and can be found around the estate.
* Please comply with all estate parking regulations.

⚠️ Damages & Inventory

* Guests are responsible for damage, breakage, loss, or missing items caused during their stay, subject to applicable Airbnb policies.
* An item/inventory checklist is located behind the main entrance door.
* Please check the inventory when you arrive and notify us promptly if anything is missing or damaged.
* If you accidentally damage or break something, please tell us immediately so we can resolve the issue.
* Please do not remove property, furniture, appliances, kitchenware, linen, or other items from the apartment.

🚫 Prohibited Activities

The following are not permitted:
* Illegal activities.
* Parties, events, or unauthorized gatherings.
* Excessive noise or behaviour that disturbs other residents.
* Commercial photography, filming, or business activities without prior permission.
* Tampering with electrical, gas, security, or access-control equipment.
* Using the gas braai indoors or in an enclosed space.
* Any activity that violates The Blyde’s rules or applicable laws.
🛠️ Maintenance & Problems
Please contact us as soon as possible if you experience any maintenance, plumbing, electrical, appliance, gas braai, or access problem.
Do not attempt to repair electrical, gas, plumbing, security, or automated-lock equipment yourself.
Prompt reporting allows us to assist you quickly and helps prevent minor issues from becoming larger problems.

❤️ Thank You

Thank you for respecting our home and our neighbours.
We hope you have a wonderful and relaxing stay.
Have a fantastic stay! 🌿🏡